Smash Repairs FAQs

Questions About Smash Repairs? We’ve Got the Answers.

Frequently Asked Questions

Do I have to use the repairer my insurance company suggests?

No. In Queensland, you have the right to choose your own repairer. Insurers may recommend their “preferred” shops, but the decision is yours. You are free to choose MJB Bodyworks to carry out your smash repairs, including ADAS Recalibration, and PDS.

How long will my smash repair take?

It depends on the damage. Minor dents or bumper repairs can often be done quickly, while larger collision repairs may take longer. MJB Bodyworks will always give you an upfront estimate and keep you updated.

Do you fix small jobs, or just major accidents?

We welcome all jobs. We do everything from replacing a broken taillight to repairing major accident damage. No job is too small.

Do you offer a warranty on repairs?

Yes. All MJB Bodyworks repairs come with a warranty on workmanship, so you can drive away with confidence.

Are you certified or accredited?

Yes. The team at MJB Bodyworks follows strict manufacturer standards, and our workshop is trusted by local dealerships and backed by 150+ five-star Google reviews (and growing).

Can I drop off or pick up my car outside business hours?

Yes, by prior arrangement. Talk to our team and we’ll do our best to make things convenient for you.

Do I pay an excess if the accident wasn’t my fault?

If the at-fault driver can be identified, and your insurer agrees you weren’t at fault, you generally won’t have to pay an excess. There may be exceptions (for example, a hit-and-run), but we’ll help you understand your situation.

Can I get a hire car while my car is being repaired?

Yes, if you weren’t at fault, you’re often entitled to a like-for-like hire car. Through our partnership with CarBiz, MJB Bodyworks will help you arrange one at no cost in most cases.

Will my insurance cover paintless dent repair?

In many cases, yes. If the dent is from hail or an accident claim, PDR may be covered by insurance. We’ll confirm this with your insurer and make the process easy.

How long does ADAS recalibration take?

Typically, a few hours in our purpose-built calibration bay. The exact time depends on your vehicle and the type of repair. MJB Bodyworks is one of the few ADAS recalibration labs on the coast. We’re your one-stop shop which means you get your car back more quickly.

Can I get an online quote?

Yes. The contact page on the MJB Bodyworks website allows you to upload photos of the damage of your car. We’ll get back to you with an estimate. For accuracy, we’ll confirm in person before repairs begin.

What information do I need to start a claim?

Basic details of the accident, the other driver’s information (if available), and your vehicle details. Don’t worry… we’ll walk you through it.

Can you help me deal with my insurer?

Yes we can. MJB Bodyworks manages communication with insurers on your behalf, prepare the required paperwork, and keep you informed every step of the way.

How much will smash repairs cost?

Costs vary depending on the extent of the damage and parts required. We provide upfront quotes, and if the repair is part of an insurance claim, we bill the insurer directly.

Can I pay with Afterpay?

Yes, we offer Afterpay to all our customers. Please ask us when you book or when it comes time to pay.

after pay mjbbodyworks smash repairs sunshine coast

Had an accident that wasn’t your fault?

Upload photos of the damage on our Contact Page or call us on 07 5443 5568 . Let MJB Bodyworks handle the claim, the repairs, and the hire car. That way you can get back on the road without the stress.